Any fan of the History Channel knows that, when it comes to forecasts and predictions, 2012 expects to be an extraordinary year. Whether the Mayan calendar really predicts the “end of the world” on 12/21/12, or whether some of Nostradamus “dooms day” prognostications come true, we think the financial services industry will experience some “transformative events” in 2012 – but more related to technology trends than prophesy.
Many in the financial services industry wonder if the uncertainty experienced during the last 3+ years will continue. I sure hope not. Analyst firm IDC has sized technology spend patterns for years and they believe that business growth and transformation lie ahead.
When I think of thought leadership in the analyst community, specifically around financial services, IDC’s Vice President of Research, David Potterton comes to mind first. To highlight IDC’s annual forecasts for 2012, we’ve asked David to share predictions he believes will have the greatest impact on the financial services industry during an interactive Web chat on December 8 at 11 am ET.
In his comments, David will drill down into those issues where technology stands to impact financial services most profoundly, including:
- The impact of increasing regulation on the industry
- How big data will provide new opportunity to grow revenue
- Why client demand for a seamless “experience” and customized, real-time products and communications will redefine customer interactions
- How everyone from IT to marketing must learn to analyze and innovate continually to remain relevant
David will also look at the year ahead to identify which trends and technologies will drive success in 2012 and beyond. He believes financial services firms must focus on a few key strategies to remain relevant with customers, increase profitability, and stay ahead of the competition. Join us live and get ahead of the curve for your 2012 planning and implementation projects.
